To name Sony's problem with a sort phrase is:
They don't know what and who is good or bad to them.
1.They fire superlow-income people from factories etc that they (Sony) are in need of their work yet they keep superhigh-income people like Publicists/Managers that not only they dont know how to do their job right and they cause huge harm to the company (obviously by the results) but they cost to them 30-50 times the money to get paid from the amount they would pay the people they fired. It's like paying for getting raped.
2.As for Playstation products the problem is one. As all companies, they try to fight piracy right? Well the problem is for another time Sony does not know what's right and what's wrong , who's a friend and who's a foe. Why? Check the situation right now. They claimed that all these (shame/crime) acts they did were to protect their company and products from piracy right? Well, what I see now is that everyone responsible for nothing related to piracy is in trouble and everyone responsible for piracy is free doing his job without a shame or something to stop him, which I may add, I find it super intresting.
To me this company is doomed, especially with that guy as a CEO, it just couldn't get worse, really don't expect things to get better, atleast not in the near future...
...and the worlds shall reconnect