Sony is messed up... but I will wait until more details are revealed...
What if the user (customer) doesn't want to use (buy) all the online features (products), and just want to use the console to actually play games and have fun?
Sony hasn't learn the lesson from Nintendo, users / players just want to have fun and actually play.
To me it seems like Sony is only thinking in money and how to put their hands inside people's pocket.
I miss the old days where it was about playing games and having fun.